Purpose wanted to engage football fans on Facebook and on Instagram, focusing on young men, in order to make them aware of the negative consequences of hate speech, equip them with knowledge to spot and report it, and drive them to take action against it.
Challenge
Hate speech is a negative state and feelings resulting from adopting irrational thoughts and attitudes that are hostile and despised of individuals, groups, or ideas. The speech does not depend on harming social media users but extends to anger and physical violence. Hate speech spreads through several means, the most popular now is social media, and it takes many forms, textual and graphic, in the form of memes or gifs.
Insight
Well known footballers, trainers, clubs, celebrities and influencers come together to share messages and videos showing real stories of the harm caused by hate speech and to call on fans to #reporthatespeech when they see it online.
Strategy
identify and target football fans, primarily young men, who are active social media users
Design a platform-based strategy to drive football fans to report hate speech through in-platform functionalities
Leverage trusted messengers and open and closed social media groups to reach and engage football fans online, initially to raise awareness of the issue and subsequently to mobilise them to report hate speech on relevant social media platforms
Identify and test a range of messages to engage our audience on social media
Deliver messages in a phased approach, starting with raising awareness and then mobilising the audience to take on-platform action
Results
Engaging the audience
13Million +
The campaign reached more than 13 million people and was watched for almost 20 thousand hours
Overwhelming love
98% +
The campaign drove 98% positive sentiment
Driving Behavior Impact
4% +
The campaign generated a behavioral change, we recorded +4.1% more reports on hate speech
As seen in the media
UN NEWS, 3 Dec 2022
Supporteurs de football : l’ONU lance une campagne pilote au Maroc pour contrer les discours de haine